Privacy Policy

1. Data Controller

Sedat Altay Zeytin Yağ San. Tic. Ltd. Şti. (operating under the brand "Altayoğlu Food"), Bakır Mah. 42 Sk. Opet No:2, 45700 Kırkağaç / Manisa, Turkey. Tax ID: 7580264491. Contact: info@altayoglufood.com.tr.

2. Personal Data Collected

When you place an order or contact us, we may collect the following information:

• Full name
• Email address
• Phone number
• Delivery address
• Order and payment details

We also collect anonymous usage data (page views, device type) via cookies to improve our website.

3. Purpose of Processing

Your personal data is processed to fulfil your orders, respond to enquiries, provide after-sales support, and where you have consented, to send marketing communications.

4. Data Sharing

We do not sell your personal data to third parties. We may share it with logistics partners and payment processors (PayTR) solely for order fulfilment.

5. Data Retention

Order data is retained for a minimum of 10 years as required by Turkish commercial law. Marketing consent data is retained until you withdraw consent.

6. Your Rights

Under the Turkish Personal Data Protection Law (KVKK) and applicable regulations you have the right to access, correct, delete or restrict processing of your personal data. Contact us at info@altayoglufood.com.tr to exercise these rights.

7. Cookies

We use essential cookies for cart functionality and analytics cookies to understand site usage. You can accept or decline analytics cookies via the cookie banner shown on your first visit.

8. Contact

For any privacy-related questions: info@altayoglufood.com.tr